I am ALMOST looking forward to my next broken device so that I can call CellSavers all over again. We have kids, so of course it will happen. And next time, instead of driving to a retailer and handing over my device for days, I’ll let CellSavers come to me and repair it in about 20 minutes.
This iPhone 5c was not the first phone I’ve had with a cracked screen, but it was the first that I had repaired by CellSavers. My son had been using it like this for the past year, but our friendly, vetted, background checked and skilled “saver,” Oscar, met us at school during volleyball practice and fixed it (in his car!) in under a half hour.
With a curious young son of his own, Oscar couldn’t have been a better match for us, indulging Gage’s questions, letting him see the inside of the phone and still completing the repair within the estimated time.
CellSavers’ excellent customer service started days before we met Oscar. Setting our appointment was simple with options just about every hour of our selected day. I was given an instant price quote, but didn’t pay until after the phone was fixed with parts that include a lifetime guarantee.
The company sent both email and text confirmations and reminders of our appointment.
They also called, emailed and texted me to make sure we were satisfied with the repair. YES WE WERE — enough to add to their large and growing list of 5-star reviews.
CellSavers‘ operations team is headquartered right here in San Diego and the service is available nationwide. Co-founder Itai Hirsch says that by saving on the overhead of a physical location, his company can offer a premium service at the same or lower price as a local repair shop with a far better experience. Our $79 repair fee was waived in return for my honest feedback and review.
Weeks later the 5c is working great and this little guy still has a big smile on his face, thanks to CellSavers. Do you have a broken iPhone, iPad, Google Pixel or Samsung Galaxy? Enjoy CellSavers’ amazing service yourself at a discount. Use code MOMSGUIDE when setting your appointment to save $10 off of your repair. You’re welcome 🙂